01Overview
Kairo is a family nutrition and meal-planning app. This Privacy Policy explains what information Kairo collects, how we use it, and the choices you have. We've written it in plain language.
The short version: We collect the information needed to build personalized meal plans for you and your household and to run your account. Some of this is health-related, such as weight, allergies, and dietary needs. We don't sell your personal information, and we don't allow third-party AI providers to use your data to train their models. You can request a copy of your data or delete your account at any time.
02Who we are
Kairo is operated by Kairo Wellness LLC, a limited liability company organized in New Jersey, United States. When this policy says "Kairo," "we," "us," or "our," it refers to Kairo Wellness LLC. "You" means the person using the Kairo app or website.
03Information we collect
Account information
- Email address and authentication credentials, used to create and secure your account.
Profile information
To personalize meal plans, you can provide information about yourself and the household members you add, including:
- Identity — name, date of birth or age, and sex.
- Body and goals — height, weight, goal weight, body composition, activity level, and the calorie and nutrient targets we calculate from these (such as BMR and TDEE).
- Dietary needs — allergies, intolerances (such as lactose or FODMAP sensitivity), and related conditions.
- Health context — pregnancy or lactation status and any health conditions you choose to enter, which affect nutrition targets and safety rules.
- Preferences — diet type, cuisine and taste preferences, liked and disliked ingredients, cooking habits, equipment, and shopping preferences.
Activity in the app
- Content you create — meal plans, grocery lists, pantry items, weigh-ins you log, meal ratings and feedback (including any notes you write), and meal swaps.
- Usage and device data — app activity events and basic technical information, used for reliability, security, and improving the product.
- Notification token — if you enable push notifications, a device token used to deliver them.
Website waitlist
If you join the beta waitlist on our website, we collect the email address you submit and any optional details you choose to add, such as your first name, what you're hoping Kairo helps with, and any allergies you mention. We use this only to contact you about beta access and our launch. You can ask us to remove you from the waitlist at any time by emailing support@kaironutrition.com.
04How we use your information
We use the information we collect to:
- Create and maintain your account.
- Generate personalized meal plans, recipes, grocery lists, and nutrition targets for your household.
- Calculate calorie and nutrient targets from the body and goal information you provide.
- Enforce allergen and dietary safety rules across the meals we suggest.
- Learn your preferences over time so suggestions improve (for example, from your ratings and swaps).
- Send notifications you've enabled.
- Operate, secure, troubleshoot, and improve the app.
- Communicate with you about your account, including service and support messages.
- Comply with legal obligations.
05Health & dietary data
Some information you provide is health-related and sensitive — including weight and weigh-in history, body composition, pregnancy and lactation status, allergies, intolerances, and any health conditions you enter. We treat this information with extra care and use it only to operate the features you've asked for: building safe, personalized meal plans and calculating your nutrition targets.
Kairo is not a medical service. The app provides general nutrition and meal-planning information and is not a substitute for professional medical or dietary advice. Always consult a qualified healthcare provider about your specific health needs — especially regarding allergies, pregnancy, and medical conditions. Always read product labels; do not rely solely on the app for allergy safety.
06Household profiles
Kairo lets one account create profiles for multiple household members so meals can be planned for a whole family. If you add profiles for others — including children in your household — you are responsible for the information you enter and for having the authority to provide it. All household profiles under your account are managed by you as the account holder.
07Notifications
If you enable push notifications, we store a device notification token so we can send reminders and updates related to your meal plans and account. You can turn notifications off at any time in your device settings, which stops them.
08Analytics
We record basic in-app activity events (for example, that a plan was generated or a meal was rated) to understand how the app is used, fix problems, and improve features. We use this for our own product analytics. We do not sell this information, and we do not use it for third-party advertising.
09AI processing
Some Kairo features may use automated and AI-assisted processing to generate or refine suggestions. Where a third-party AI provider is involved, we send only the information needed for that feature to function.
We do not permit third-party AI providers to use your personal information to train their models. We do not sell your information, and we do not use your personal information for advertising.
11Payments
Subscriptions are processed through the Apple App Store and Google Play and managed with the help of our subscription-management provider (RevenueCat). Kairo does not collect or store your full payment card details. Payment processing is handled by Apple, Google, and their providers under their own terms and privacy policies.
12Data retention
We keep your information for as long as your account is active or as needed to provide the service. When you delete your account, we delete or de-identify your personal information within a reasonable period, except where we must retain it to meet legal, tax, or security obligations.
13Your rights & choices
You have control over your information:
- Access — request a copy of the personal information we hold about you.
- Correction — update your profile, household, and preference information at any time in the app.
- Deletion — delete your account and associated personal data.
- Notifications — turn push notifications on or off in your device settings.
- Withdraw consent — stop using features that rely on sensitive information.
Depending on where you live, you may have additional rights under laws such as the GDPR or applicable U.S. state privacy laws. To make a request, contact us at support@kaironutrition.com. We will respond consistent with applicable law.
14Children's privacy
Kairo is intended for use by adults managing nutrition for themselves and their households. The app is not directed to children for their own independent accounts, and we do not knowingly let children create accounts. Household member profiles for children are created and managed by the adult account holder. If you believe a child has provided us information directly, contact us and we will take appropriate steps.
15Security
We use technical and organizational measures designed to protect your information, including access controls and database-level safeguards that restrict each account to its own data. No method of transmission or storage is completely secure, but we work to protect your data and to limit access to it.
16Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we'll update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of Kairo after an update means you accept the revised policy.
17Contact us
If you have questions about this Privacy Policy or your information, contact:
Kairo Wellness LLC
Email: support@kaironutrition.com